Claims Handler – Legal Expenses

Job Title: Legal Expenses Claims Handler

Salary: £30,000

Employee Status: Permanent

Location: Croydon

Overview

A big name in the industry are seeking an experienced claims handler to join their specialist legal expenses team. The role is responsible for the handling a caseload of BTE legal claims on a cradle to grave basis in an efficient, professional manner.

Duties and Accountabilities

• Provide an efficient claims handling services to all customers by responding to legal expenses claims using excellent written and call handling skills
• Handle claims on a cradle to grave basis, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. 
• Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.

Skills, Knowledge and Experience

• Exceptional communication skills are required, together with a skill for evaluating legal documents.
• Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load.
• Previous claims handling experience, preferably in Legal Expenses Insurance
• Previous Insurance experience will be preferable
• Good understanding of the legal industry

If you have the relevant experience please do not hesitate to contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk