Loss Adjuster Assistant

Job Title – Loss Adjuster Assistant

Contract – Permanent

Salary – £30,000 – £35,000

Location – Manchester – Flexible working available

Industry – Insurance (Insurance, Commercial Property, Loss Adjuster)

A highly regarded name in the market is seeking a Loss Adjuster Assistant to join their team. You will be responsible to assist Loss Adjusters with specific case related tasks.

This is an exciting role for someone with a commercial property background who is looking to join a large and growing engaged team. They are willing to also look at individuals who aspire to be loss adjusters who will be supported on an 18-month programme.

Responsibilities include:

• Making first contact with claimants and brokers/agents to discuss the claim as required.
• Manage Client instructions using good interpersonal skills and creating good client relationships built around trust, respect, and speedy resolution of assignments.
• Assist where required in the making of appointments & diary management
  Co-ordinate the instruction of emergency work as required.
• Instruction of contractors and suppliers as required.
• Validation of claims.
• Monitor adjusters’ task lists.
• Assist adjusters with letters and reports where required to ensure compliance against SLAs.
• Checking of post and e-mail
• Respond to telephone queries within agreed service criteria
• Overseeing case load when an adjuster is on annual leave or absent.
• To formulate, allocate (and/or participate in) projects as and when required and ensure they occur within timescales and company/client requirements.
• To seek new opportunities to “sell” to existing and new clients.
• Maintain awareness of Business Continuity programme and role within it
• Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative
• Actively seek to develop oneself and take responsibility for your own training and development. 

Requirements:

• Commercial Property is essential
• Demonstrate a solution and action-oriented style in order to deliver against targets
• Excellent communication skills
• Excellent relationship management
• Understand Liability and Quantum – key language

If you have the relevant experience, please do not hesitate to contact us now on 01992 445710 or email us at admin@lawesgroup.co.uk.