Account Handler – Real Estate / Property Owners

Job title: Account Handler – Real Estate / Property Owners

Salary: £45,000 per annum

Location: London

PURPOSE OF ROLE 

We are working with our client-an established insurance broker to help them find an experienced Real Estate / Property Owners Account Handler to join their team in London.

Our client is open to individuals from any line of business who would be interested to move into a corporate role.

In this role, you’ll support a diverse portfolio of property owner and real estate clients, ranging from commercial businesses to large corporate accounts.

RESPONSIBILITIES 

• Prepare renewal reports, market submissions, and presentations
• Secure competitive quotes for new and renewal business
• Diligently check policy documentation
• Oversee premium tracking and credit control, escalating issues when necessary
• Act as a primary client contact for coverage queries, policy changes, and risk guidance
• Check and validate policy documents in line with regulatory standards
• Advise on insurance and risk management in collaboration with the account team
• Coordinate global insurance programmes, liaising with international partners
• Build strong relationships with clients, insurers, and third-party stakeholders
• Identify opportunities to improve service and add client value
• Support insurance administrators and resolve complex client queries
• Provide feedback in insurer review meetings

DAY-TO-DAY 

• Liaising regularly with clients, underwriters, and internal colleagues to manage renewals, adjustments, and queries
• Preparing detailed documentation and ensuring all files are audit-ready
• Participating in internal and client meetings
• Following up on outstanding premiums and supporting credit control efforts.
• Maintaining accurate CRM records and documentation
• Assisting the wider account team with strategic planning and major client developments

EXPERIENCE 

• A minimum of 2 years’ insurance experience, ideally in a broker setting as an Account Handler within any line of business 
• Experience with real estate clients-particularly commercial property owners or managing agents-is highly desirable
• Cert CII is preferred 

If you have the relevant experience or know someone that does please contact me now on 07458 162 853 or email us at admin@lawesgroup.co.uk