Commercial Account Handler

Job title: SME Commercial Insurance Advisor

Salary: £36,000 DOE

Location: Wiltshire

PURPOSE OF ROLE

Our client is seeking an experienced Commercial Insurance Advisor to join their office in Wiltshire. The role involves managing a portfolio of SME business, including complex cases, and providing expert advice across a range of commercial insurance products. The position offers a full-time role with a primarily office-based schedule and opportunities for career progression within a growing team.

RESPONSIBILITIES

• Manage a portfolio of SME clients, handling policy reviews and renewals
• Advise clients on commercial insurance products, including package policies, motor trade, motor fleet, management liability, cargo, and cyber
• Conduct pre-renewal and market reviews to provide tailored solutions
• Ensure timely renewals and compliance with regulatory requirements
• Produce accurate documentation and assist with debt management processes
• Collaborate with colleagues to maintain high service standards and support team objectives

DAY-TO-DAY

• Review and renew client policies to ensure coverage and compliance
• Quote and place a range of commercial insurance products for SME clients
• Build and maintain strong client and insurer relationships
• Support and mentor less experienced team members
• Learn from senior colleagues while contributing to team performance

EXPERIENCE

• Minimum of three years’ experience as a Commercial Insurance Advisor
• Proven experience advising, quoting, and placing a wide range of commercial insurance products
• Experience handling larger and more complex SME cases with premiums typically ranging from £1,000 to £10,000 or more
• Background exclusively in personal lines insurance is not suitable for this role

SKILLS

• Strong knowledge of commercial insurance products and underwriting processes
• Excellent communication, advisory, and relationship-building skills
• Ability to work effectively within a collaborative team environment
• Proactive, self-motivated, and highly organised
• Attention to detail in documentation and client interactions
• Willingness to mentor junior colleagues while continuing personal development