Commercial Account Handler

Commercial Account Handler / Broker

Hertfordshire

£45,000

Full Time

A progressive commercial insurance broker is seeking an experienced Commercial Account Handler to join their growing team. This is a client-facing role managing a portfolio of SME and commercial clients (premiums up to £100,000), delivering high-quality broking services and supporting business growth.

Key Responsibilities:

• Manage your own renewal book of commercial clients from start to finish, identifying new business and cross-selling opportunities
• Prepare and deliver insurer risk presentations and negotiate appropriate cover
• Maintain strong client relationships and provide exceptional customer service
• Assist Account Executives with larger accounts and client reporting
• Ensure compliance with regulatory requirements in all client interactions
• Provide technical insurance advice across commercial combined, fleet, marine, professional indemnity, and Directors & Officers lines
• Handle claims efficiently and support clients throughout the process

Requirements:

• Minimum 3 years’ experience in commercial insurance broking
• Strong technical knowledge across SME and commercial lines
• Experience managing renewals, risk assessment, and client relationships
• Excellent written and verbal communication skills
• Proficient in Microsoft Office; experience with Acturis desirable
• Cert CII qualified

Personal Qualities:

• Client-focused, motivated, and consistent in delivering high standards
• Innovative and forward-thinking with ideas to improve processes and growth
• Personable, organised, and able to manage workload effectively

What’s on offer:

• Competitive salary package with company bonus scheme
• Fully funded CII exams and career development support
• Employee benefits including life assurance, income protection, health cash plan, and discounted gym memberships
• 25 days annual leave
• Friendly, professional, and supportive working environment

This is an excellent opportunity for a motivated, experienced commercial account handler to join a growing broker and take ownership of a varied and high-profile client portfolio.

Contact Expert:

Fatima Hammond, Consultant – London Market & South on 0203 727 2319 or 07458 162850

Email: admin@lawesgroup.co.uk