Commercial Account Handler

Job Title: Commercial Account Handler

Location: High Wycombe

Full/Part Time: Full Time

Salary: £45,000 per annum

OVERVIEW
Lawes are working with a leading name in the market who due to growth have an opportunity for a Commercial Account Handler to join their team in High Wycombe. This is an excellent opportunity for an experienced account handler to have a clear path to step into an Account Executive role and inherit a chunky book of business. 

RESPONSIBILITIES

• Manage a portfolio of commercial clients, building strong relationships and acting as the primary point of contact.
• Oversee renewals, policy administration, endorsements, and cancellations.
• Ensure compliance with FCA regulations, Consumer Duty obligations, and internal standards.
• Identify opportunities to enhance client coverage and mitigate risk.
• Support and mentor junior team members and collaborate across departments to meet client needs.
• Maintain industry knowledge, engage with insurers, and negotiate terms to benefit clients.

DAY-TO-DAY

• Handle client communications and inquiries efficiently.
• Prepare and process policy documentation, renewals, and endorsements.
• Conduct compliance checks and maintain accurate records.
• Collaborate with colleagues to deliver tailored insurance solutions and support team development.
• Stay updated on market trends and insurer relationships.

SKILLS

• Strong client-focused communication and service skills.
• Excellent organisation, time management, and decision-making abilities.
• Collaborative, supportive, and capable of mentoring junior colleagues.
• Adaptable to fast-paced, high-volume work environments.
• Proficient with insurance platforms and client management systems (Acturis experience advantageous).

ADDITIONAL QUALIFICATIONS

CII or ACII qualification desirable, or willingness to work towards it with business support.

Contact Expert:

Sharnia Shevlin, Senior Consultant – London & South on 07458 162853

Email: sharnia.shevlin@lawesgroup.co.uk