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    Job title: Commercial Account Handler

    Salary: £40,000

    Location: London – Hybrid role 3 days in office is a must

    Purpose of role:
    Our client has a great opportunity for someone with previous experience in commercial insurance to join our friendly and experienced team in London. The team have a great blend of experience, knowledge and dynamism and have an excellent local reputation as a community broker, delivering great outcomes for their clients. You could be joining them!

    It’s an exciting time to join our client as they continue to grow as a group. They have an ambition to be an industry leading employer of choice, where they value entrepreneurial spirit, being dynamic and having fun at work.

    Key responsibilities:

    • Providing a comprehensive insurance service to existing and potential new clients.
    • Providing quotations on all types of Commercial Insurance, via the telephone, face to face or in writing, placing cover when instructed, inviting, and confirming renewals and dealing with mid-term adjustments, and where appropriate, looking after claims.
    • The role includes a mix of handling your own clients end to end and working with Account Executives to look after clients’ needs to ultimately help them achieve their business objectives and continued growth.



    • Minimum of two years in commercial insurance within insurance; property, casualty, motor, and professional negligence.
    • Understanding of FCA regulations and the importance of acting compliantly.



    • Dip or ACII this would be advantageous. 
    • Ideally have experience within a Broking environment.


    • Excellent communication skills with the ability to hold effective conversations over the phone.
    • Used to working with IT systems daily.
    • Ability to effectively plan, organise and manage your time efficiently.


    • The role is flexible to suit a junior commercial insurance professional looking to take that next step through to an experienced Senior Account Handler who wants to join a friendly team in a growing business.
    • There is great scope for personal development with structured plans, technical coaching and networking opportunities and you would be joining a forward-thinking management team who believe strongly in staff development and personal growth.
    • £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation.
    • Their annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays.
    • Wellbeing support: Our clients Wellbeing hub gives physical and mental health support. They also have Group Medical Insurance and an Employee Assistance Programme.
    • Taking time for you: They work flexibly – Their hybrid working approach means they like to see you in the office as a minimum 2 days per week, remaining days working from home.
    • Planning for the future: They have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection

    Diversity, Equity, Inclusion:

    Diversity, Equity, and Inclusion is important to our client, and they appreciate difference through inclusiveness and belonging. One way they are doing this is through their valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive, and engaged employer. They recognise and support staff networks for Gender Equality – Female Alliance in Business, Early Career Professionals, and have further plans to expand these.

    In recruiting for their team, they welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

    If you have the relevant experience or know someone that does, please contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk





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