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    Job Title: Employee Benefits Analyst Team Leader

    Location: London

    Full/Part Time: Full Time

    Salary: £50,000 – £60,000 per annum

    Insurance Industry Sectors: Employee Benefits, Brokerage, Broker



    Lawes consulting group are working closely with a key client who are looking for an Employee Benefits analyst team leader to manage a team of three analysts. 


    This role operates within a vibrant and rapidly evolving atmosphere. The ideal candidate will oversee a compact team of analysts leading a team to support client relationship development, aid in benefit reviews, handle administration tasks, and address client/member queries.



    • Manage workloads among the analyst team, ensuring fairness and manageability by redistributing tasks as needed.
    • Promote the exchange of ideas within the analyst function to encourage best practices and uphold quality standards.
    • Assist in implementing process and system changes and monitor their effectiveness. Offer guidance to analysts in handling errors, problems, complaints, and disputes.
    • Ensure accessibility and currency of process maps and administration guides.
    • Support consultants in tracking project progress, maintaining client files, and updating activity trackers.
    • Manage benefit specifications, scheme accounting, census data audits, and ad-hoc consulting projects.
    • Ensure full compliance with compliance requirements and internal controls.
    • Effectively and professionally communicate, both verbally and in writing, to ensure consistent adherence to processes across the team
    • Oversee the delivery of claims and underwriting activities.
    • Build and maintain ongoing relationships with clients, insurers, and internal colleagues.
    • Handle telephone inquiries from clients and manage client mailboxes.


    • Minimum of 4 years of experience in the insurance or intermediary sector, preferably specializing in private healthcare and group risk.
    • Health and Benefits experience (from a brokerage or insurer).
    • Team management experience essential 
    • Exceptional attention to detail.
    • Ability to think intuitively, assertively, and creatively.
    • Capable of thriving in a fast-paced environment and consistently meeting deadlines. 

    If you have the relevant experience or know someone that does please contact Sharnia on the below:

    M: 07458162853

    E: sharnia.shevlin@lawesgroup.co.uk

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