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    Job title: Motor Claims Handler

    Salary: £30,000

    Location: Remote

    Purpose of role:


    Our client is seeking an experienced motor claims handler to join their expanding remote team. This role entails investigating motor insurance claims to evaluate liability and damages for their emergency blue light clients. You will oversee claims from start to finish, applying your investigative and negotiation skills to achieve the best outcomes. Building and maintaining strong client relationships is crucial, and they will support you in attending meetings and developing this aspect of your role.

    Key responsibilities:


    • You will be a dedicated blue light claims handler, managing a portfolio of motor damage, credit hire, and injury claims from initial notification to settlement.
    • Your responsibilities will include making decisions on fraud, quantum, and liability, as well as managing cases through litigation. You will also communicate with a variety of stakeholders, including clients, brokers, suppliers, claimants, and their representatives, using phone, email, and other communication methods.



    • Proactive claims handling ability
    • Strong organisational and communication skills
    • Capable of working independently and collaboratively
    • Extensive experience in motor claims, including credit hire, personal injury assessment, and motor investigations
    • Solid understanding of insurance principles
    • Proficient in handling OICP and MOJ Portal claims
    • Excellent customer service skills
    • Attention to detail
    • Strong negotiation skills


    • On top of a competitive salary, great team and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
    • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
    • Life insurance
    • Income protection
    • Health cash plan or Private medical insurance
    • Season ticket loan

    If you have the relevant experience or know someone that does please contact elaine.mccrink@lawesgroup.co.uk or call 0141 327 0074


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