Our Offices

    • Broking


    Job Title:  Commercial Account Handler

    Location: Liverpool

    Full/Part Time: Full Time

    Salary Circa: £33,000

    Insurance Industry Sectors: Commercial, Broker, Insurance, Property, Casualty 


    The Role:

    • To provide professional advice and service to all clients.
    • Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. 
    • To retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service.



    • Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
    • Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
    • Responsible for the review and action required on policy and client information.
    • Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary.
    • Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities.
    • Build and continuously enhance relationships with company’s panel of insurers and maintain a profile within the insurance market.
    • Proactively work with colleagues across the business to identify and maximise opportunities for growth.
    • Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition.
    • Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business.
    • Reviewing the adequacy of covers and suitability of the terms being offered to clients,
    • Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently




    • Minimum 5 GCSE, Grades A-C including English and Maths.
    • Experience of working within the UK insurance market and a good understanding of the role of regulation and compliance. 
    • Experience of General Commercial classes of business. 
    • Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.
    • Previously worked within a team servicing both clients and colleagues whilst also possessing excellent negotiating skills.
    • Organised with good time management skills working to agreed priorities.
    • Good communication skills to effectively liaise with internal colleagues. 
    • Computer literate with good experience of using MS Office Suite.
    • Operational use of Acturis ensuring updates are made accurately to data quality standards.


    For extra information please contact:- 0203 411 8430

    Email: admin@lawesgroup.co.uk





    Similar Jobs