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    Job Title: Domestic / Commercial Property Loss Adjuster

    Location: Bristol

    Full/Part Time: Full Time

    Salary: £50,000 – £63,000


    Our client are currently recruiting for a Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.


    Duties & Responsibilities:


    • Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
    • Process all invoices and approve estimates within 5 working days of receipt/agreement.
    • Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
    • Full completion of all prepared site notes templates and associated documentation within set SLA’s
    • Assist in maintaining accurate management information by completing spreadsheets as necessary.  
    • Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
    • Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
    • Work to ensure correct policy interpretation and validation.
    • Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
    • Ensure files are up to audit standards at all times.
    • In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
    • Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
    • Build good working relationships with clients and staff
    • Maintain an awareness of business opportunities and refer all identified opportunities to the client
    • Responsible for out of hours calls via a pre-set rota


    Skills & Experience:


    • High level of Property Loss Adjuster experience
    • Already hold or working towards recognized professional qualifications at a diploma level
    • Accuracy, attention to detail and an analytical approach
    • Strong verbal and written communication
    • Demonstrable experience of organizing and managing own workload is essential
    • Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
    • Excellent time management to be able to work to short/changing deadlines.
    • 5 Grade A-C’s GCSE’s or equivalent including Math’s and English
    • Being prepared to work nationally on occasion with overnight stays.
    • Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays


    What they Offer


    • Reward platform – discounts for over 800 retailers
    • 25 days holiday (rising with service)
    • Well-being centre
    • Recognition programme
    • Paid fertility appointments
    • Fostering friendly employer
    • Pension – matched contribution up to 5%
    • Life Assurance (2 x basic salary)
    • Development, training and professional qualifications


    For extra information please contact:- Glen Parker 

    London: 07535 748 255

    Email: glen.parker@lawesgroup.co.uk



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