Our Offices

    • Insurance


    Job title:Private Client Manager


    Location:Hybrid – London / York ­- 2 days per week in York office 

    Purpose of role:


    A big name in the HNW space is looking for an experienced Client Manager to join their established team in York. The role is responsible for managing and developing a varied book of HNW business, ensuring growth, retention and excellent customer service.

    Key responsibilities:


    • Cultivating and strengthening both external and internal relationships
    • Managing diverse and extensive client interactions daily
    • Gaining a deep understanding of our clients, becoming their go-to person for insurance needs, and ensuring we focus on the right customer outcomes
    • Aiming to attract the right business, negotiating new and renewal terms for luxury homes, high-end contents, and unique collections
    • Going above and beyond in challenging situations, embodying the brand and values in every transaction
    • Monitoring the overall performance of the portfolio and taking corrective action as needed
    • Ensuring the security and privacy of client data at all times



    • Excellent interpersonal skills, capable of building genuine and effective relationships
    • Proficient in negotiating with clients of all levels and experienced in handling non-standard risks
    • Proven track record in delivering exceptional customer service and client management
    • Outstanding communication skills, able to positively influence others and secure business
    • Strong presentation skills, effective in pitching and influencing decisions
    • Skilled at forming strong relationships directly with high-net-worth clients
    • Smart decision making when dealing with complex technical issues and ability to justify them even when facts are ambiguous and conflicting
    • Will regularly challenge convention, introduce ‘non-standard’ business and able to take decisive action on loss making business
    • Demonstrable drive and energy to move self and business forward
    • Proven market reputation from experience 

    If you have the relevant experience or know someone that does please contact us now on 0121 272 3292 or email us at emily@lawesgroup.co.uk








    Similar Jobs