Account Handler

Job title: Professional Indemnity Account Handler

Salary: £40,000

Location: Manchester – Hybrid

PURPOSE OF ROLE

We’re working with a respected Manchester-based Commercial Insurance Broker to find a proactive and commercially minded Professional Indemnity Account Handler. This role is ideal for someone who thrives in a client-focused, fast-paced environment and is looking to build a long-term career in Financial Lines insurance.

RESPONSIBILITIES

• Manage a portfolio of Professional Indemnity clients from start to finish
• Advise clients on suitable insurance products tailored to their business risks
• Liaise with specialist insurers to negotiate competitive terms and coverage
• Work closely with a dedicated commercial team to deliver the best client outcomes
• Ensure accurate documentation using the Acturis platform
• Stay up to date with industry trends, compliance standards, and risk guidelines
• Deliver high levels of service and uphold customer care standards across all interactions

DAY-TO-DAY

• Build and maintain strong, lasting relationships with your clients
• Analyse client needs and pinpoint potential coverage gaps
• Collaborate with client directors to assess risks and shape insurance solutions
• Support internal underwriting for niche schemes (non-client facing)
• Identify opportunities for cross-selling additional commercial insurance lines

EXPERIENCE

• 3+ years working in Professional Indemnity or Financial Lines insurance
• Broking background strongly preferred
• Hands-on experience with other financial lines products is a plus
• Familiarity with Acturis is beneficial but not essential
• Strong knowledge of sales processes and negotiation best practices

SKILLS

• Excellent verbal and written communication
• Solid analytical and problem-solving abilities
• Confidence working both independently and in a team setting
• Proficient in relevant insurance software, particularly Acturis
• Highly organised with great attention to detail

If you have the relevant experience or know someone that does please contact me now on 07441 922 901 or email us at admin@lawesgroup.co.uk