Account Handler

Job title: Account Handler – Property Owners

Salary: £45,000 per annum

Location: North London

PURPOSE OF ROLE 

We are working with our client-an established insurance broker to help them find an experienced Real Estate Account Handler to join their team in North London.

Our client is open to individuals from any line of business who would be interested to move into a corporate role.

In this role, you’ll support a diverse portfolio of property owner and real estate clients, ranging from commercial businesses to large corporate accounts.

RESPONSIBILITIES

• Prepare renewal reports, market submissions, and presentations
• Secure competitive quotes for new and renewal business
• Diligently check policy documentation
• Oversee premium tracking and credit control, escalating issues when necessary
• Act as a primary client contact for coverage queries, policy changes, and risk guidance
• Check and validate policy documents in line with regulatory standards
• Advise on insurance and risk management in collaboration with the account team
• Coordinate global insurance programmes, liaising with international partners
• Build strong relationships with clients, insurers, and third-party stakeholders
• Identify opportunities to improve service and add client value
• Support insurance administrators and resolve complex client queries
• Provide feedback in insurer review meetings

DAY-TO-DAY

• Liaising regularly with clients, underwriters, and internal colleagues to manage renewals, adjustments, and queries
• Preparing detailed documentation and ensuring all files are audit-ready
• Participating in internal and client meetings
• Following up on outstanding premiums and supporting credit control efforts.
• Maintaining accurate CRM records and documentation
• Assisting the wider account team with strategic planning and major client developments

EXPERIENCE

• A minimum of 2 years’ insurance experience, ideally in a broker setting as an Account Handler within any line of business 
• Experience with real estate clients-particularly commercial property owners or managing agents-is highly desirable
• Cert CII is preferred 

If you have the relevant experience or know someone that does please contact me now on 07458 162 853 or email us at admin@lawesgroup.co.uk