Existing Business Underwriter – Private Clients

Job Title: Existing Business Underwriter

Salary: £40,000 – £47,500 per annum – depending on experience

Location: City of London

PURPOSE OF ROLE

• To build and maintain strong broker relationships while delivering a high level of service within agreed SLAs. You’ll work collaboratively with the team to support Private Clients / HNW business, ensuring excellent customer outcomes and compliance with regulatory standards.

DAY TO DAY

• Provide renewal invites to brokers within SLA deadlines.
• Action mid-term adjustments and cancellations promptly.
• Handle broker calls in a professional and friendly manner.
• Work through renewal queries to maximise retention.
• Operate within underwriting licence and refer cases appropriately.
• Support colleagues by acting as a referral point when needed. 

RESPONIBILITIES

• Build and maintain professional relationships with brokers.
• Deliver a collaborative underwriting approach using both underwriting guides and senior colleague expertise.
• Take initiative to improve processes and contribute to wider team goals.
• Ensure compliance with Treating Customers Fairly (TCF) principles and regulatory standards.
• Promote positive outcomes for customers through fair and pragmatic underwriting decisions.

EXPERIENCE

• Minimum of 2 years’ Private Client / HNW underwriting experience.
• Proven ability to manage renewals, MTAs, and cancellations within strict SLAs.
• Background in working with brokers and building long-term relationships.
• Familiarity with compliance requirements in the insurance sector.

SKILLS

• Strong communication and relationship-building skills.
• Excellent organisational ability with the capacity to prioritise and meet deadlines.
• Strong commercial underwriting knowledge.
• Problem-solving mindset with ability to perform under pressure.
• Proficiency in Microsoft Word and Excel.
• Self-motivated, reliable, and a strong team player.
• (Desirable) Dip CII or ACII qualifications or working towards.

If you have the relevant experience or know someone that does, please contact me now on 07458 162 849 or email me at louis.gibbs@lawesgroup.co.uk.