Corporate Account Handler – Team Manager

Job Title: Corporate Account Handler – Team Leader

Location: Leeds

Full/Part Time: Full Time

Salary: £55,000 per annum

OVERVIEW

Lawes are currently partnered with a leading global broker who due to expansion are seeking a proactive and experienced Corporate Account Handler – Team Manager to lead and inspire a dynamic account handling team. Our client will consider an individual with a Senior background who is looking to progress their career into a more managerial role.  This role is perfect for a motivated, knowledgeable professional with a strong background in account handling and commercial account management. 

RESPONSIBILITIES

• Lead, develop, and manage a team of corporate account handlers, ensuring optimal team performance and employee satisfaction.
• The successful candidate will be responsible for managing a high-performing team that delivers exceptional service to clients, while ensuring compliance with industry standards and driving business growth.
• Oversee the management of complex commercial accounts, providing expert guidance and support to the team.
• Serve as the senior point of contact for high-value clients and ensure delivery of exceptional, tailored client service aligned with business goals.
• Drive business retention and growth initiatives by building long-lasting client relationships and identifying cross-selling or upselling opportunities.
• Monitor team KPIs and ensure compliance with company policies, procedures, and industry regulations.
• Develop and implement training programs to enhance the skills and knowledge of team members.
• Maintain clear communication between team members, clients, and senior management to ensure transparent and smooth operations.
• Liaise with underwriters and insurers to negotiate the best products and terms for clients.

QUALIFICATIONS

• Proven experience in account handling, with a specific focus on commercial account handling in the corporate sector.
• Key leadership skills is essential 
• Demonstrated experience in managing and leading teams, with a track record of fostering an inclusive and equitable work environment.
• Strong understanding of commercial insurance products, policies, and market trends.
• Excellent leadership, coaching, and mentoring skills to ensure the professional development of team members.
• Exceptional communication and interpersonal skills for effectively engaging with team members, clients, and senior leaders.
• Analytical problem-solving skills with the ability to manage multiple priorities and deadlines.
• Proficiency in using CRM systems, insurance-related software, and Microsoft Office Suite.

If you have the relevant experience or know someone that does, please contact Sharnia on 07458162853 or email us at admin@lawesgroup.co.uk