Job Title: Senior Claims Technician 

Location: Birmingham

Full/Part Time: Full Time

Salary: £35,000 – £40,000 per annum

Overview

We are working with a leading name in the market who are recruiting for a Senior Claims Technician. This role offers a hybrid working pattern, with two days of remote work and three days based in the Birmingham office. This is an excellent opportunity for individuals with technical claims or insurance experience, or those with strong numeracy skills and a desire to build a career in reinsurance.

As part of a global organisation, you will work with experienced professionals to deliver innovative solutions that help clients manage risk effectively.

Responsibilities

As a Senior Claims Technician, you will:

• Manage an assigned client portfolio, taking full responsibility for technical duties related to client accounts, premiums, and claims.
• Collaborate with Market Fiduciary to assist in the collection of funds.
• Oversee brokerage receivables, funding, retention, e-trading, post-booking receipts, ad hoc reporting requests, payment of funds, and all related management and transactional processes.
• Build and maintain strong relationships with Brokers, Clients, and Markets.
• Participate in training sessions and contribute to troubleshooting and process improvement within the Binder and Facility service team.
• Experience in (Re)Insurance within a technical capacity, with a strong aptitude for numbers.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• A willingness to learn and adapt.
• Strong organizational skills and the ability to manage workloads effectively.
• Familiarity with London Market systems such as CLASS/ECF and the IMR.
• Experience with Delegated Authority (Binders, Lineslips, Consortia).
• Knowledge of Bordereau, particularly Lloyd’s standard V5.

Your daily responsibilities will include:

• Managing client accounts and ensuring the accuracy of technical processes.
• Collaborating with internal teams and external stakeholders to resolve issues and ensure smooth operations.
• Utilizing your analytical skills to handle data and reporting requests.
• Participating in team discussions and training to enhance service delivery.
• Supporting the collection and payment of funds while maintaining compliance with company standards.

If you have the relevant experience or know someone that does, please contact me now on 07458162853 or email us at sharnia.shevlin@lawesgroup.co.uk