Account Handler – Science & Tech

Account Handler – Science & Tech

Location: Oxford (3 days in office, hybrid working)
Full/Part Time: Full Time
Salary: £40,000 per annum

Overview

We are working with a leading insurance broker who, due to growth, has an opportunity for an Account Handler – Science & Tech to join their Oxford-based team. This role is ideal for someone with experience handling clients in the science & technology sector, although we may also consider a commercial account handler looking to transition into this specialised market.

This is an excellent opportunity to manage a robust client portfolio, develop technical expertise, and progress towards a future Account Executive role.

Responsibilities

• Manage a portfolio of science & technology clients, acting as their primary point of contact.
• Oversee renewals, policy administration, endorsements, and cancellations.
• Ensure compliance with FCA regulations, Consumer Duty obligations, and internal standards.
• Identify opportunities to enhance client coverage and mitigate risk.
• Support and mentor junior colleagues, collaborating across teams to meet client needs.
• Maintain up-to-date industry knowledge, liaise with insurers, and negotiate terms that benefit clients.

Day-to-Day

• Handle client communications and inquiries efficiently.
• Prepare and process policy documentation, renewals, and endorsements using Acturis.
• Conduct compliance checks and maintain accurate, audit-ready records.
• Collaborate with colleagues to deliver tailored insurance solutions.
• Stay updated on market trends, insurer relationships, and developments in the science & tech sector.

Skills & Experience

• Experience within the science & technology insurance sector essential.
• Commercial account handling experience considered if willing to transition into science & tech.
• Strong client-focused communication and service skills.
• Excellent organisation, time management, and decision-making abilities.
• Collaborative, supportive, and capable of mentoring junior colleagues.
• Proficient in Acturis or similar insurance platforms.

Additional Qualifications

• CII or ACII qualification desirable, or willingness to work towards it with full business support.

Contact Expert:
Sharnia Shevlin, Senior Consultant – London & South on 07458 162853
Email: sharnia.shevlin@lawesgroup.co.uk