E Trade Underwriter

Job Title: E-Trading Underwriter
Salary: £35,000 – £45,000
Location:  Suffolk/ Essex

PURPOSE OF THE ROLE

Our client is seeking an E-Trading Underwriter to manage and develop a growing book of new business while maintaining strong broker relationships. The role focuses on service delivery, trading performance and continuous improvement of their e-trade offering on the Acturis system.

You will work collaboratively with underwriting, IT and distribution teams to enhance products, processes and broker experience while ensuring strong underwriting discipline and excellent customer outcomes.

RESPONSIBILITIES

• Underwrite and review quotations across products within agreed underwriting appetite and SLA requirements.
• Develop and maintain strong broker relationships to support continued growth of the e-trade portfolio.
• Work closely with Business Development Managers to maximise trading opportunities.
• Support development and improvement of e-trade products and system functionality.
• Act as a referral point for junior or lower-authority underwriters.
• Ensure underwriting decisions align with internal guidelines and regulatory requirements
• Maintain strong service standards to support broker satisfaction and retention.
• Contribute ideas and initiatives to improve internal workflows and overall trading performance.
• Ensure fair customer outcomes in line with Treating Customers Fairly (TCF) principles.
• Carry out any additional duties required by the business.

DAY TO DAY

• Review incoming e-trade submissions and quotations within service level agreements.
• Liaise with brokers to resolve underwriting queries and provide technical guidance.
• Work closely with internal underwriting, technical and IT teams to enhance products and processes.
• Maintain accurate records and documentation across relevant systems.
• Provide referral support to colleagues where required.
• Deliver high levels of service via phone and email communication with brokers.
• Ensure underwriting activity remains compliant with internal guidelines and regulatory standards.

EXPERIENCE

• Minimum 2 years underwriting experience within commercial insurance (Property and/or Casualty preferred).
• Strong communication skills and ability to build relationships with brokers and colleagues.
• Organised with the ability to manage workloads and work to SLAs.
• Ability to work under pressure and prioritise effectively.
• Analytical mindset with strong problem-solving capability.
• Positive, reliable and proactive attitude.
• Team player with the ability to collaborate across departments.

SKILLS

• Strong underwriting and trading mindset
• Knowledge of e-trade platforms and broker distribution.
• Excellent communication and relationship management skills.
• Ability to follow underwriting guidelines and escalate appropriately.
• Strong organisational and time management skills.
• Professional and confident telephone manner.
• Ability to contribute to process improvement and system development.
• Good working knowledge of Microsoft Office and underwriting systems.

EDUCATION / QUALIFICATIONS

• Desired: Cert CII or working towards ACII.
• Minimum 2 years underwriting experience in commercial insurance.
• Commitment to professional development within the insurance market.

If you have the relevant experience or know someone that does, please contact us now on 07458 162 849 or email admin@lawesgroup.co.uk.