Commercial Account Handler – Insurance

Job Title – Commercial Account Handler
Contract – Permanent
Salary – GBP25,000
Location – Worcestershire 

Our client is currently recruiting for a Commercial Insurance Account Handler to join their established Commercial team based in Worcestershire. Working closely with an Account Executive you will be handling a book of new and existing accounts providing excellent customer service

Responsibilities:

– You will treat every customer with the highest quality of service, and you will utilise your communication and negotiation techniques to explain features and benefits of insurance products
– You will compile client information and maintain client data records
– You will liaise with insurers on quotations and place cover when instructed
– You will invite and confirm renewals, deal with mid-term adjustments and assist with collection of payments when required
– You will maintain accurate and detailed records of all client information
– You will identify cross selling opportunities
– You will work closely with an Account Executive to manage client workflow

Experience & skills:

– You will have previous experience working within Commercial Insurance
– You will be articulate and have good communication skills, both written and verbal, with the ability to build rapport with clients/customers and Insurers
– You will have a proven track record of providing great customer service
– You will be adaptable to change, working collaboratively as part of a team as well as on your own initiative
– You will have a positive can do attitude with the ability to work under pressure in an organised and methodical way
– You will have a high level of accuracy and attention to detail
– You will be organised and able to work to deadlines as required, manage your own workload and prioritise accordingly
– Knowledge and experience of SSP &/or Acturis (highly desirable)
– Strong understanding of commercial insurance policies and client requirements
– Thorough knowledge of FCA Regulations for dealing with Retail and Commercial Customers including Treating Customers Fairly

If you have the relevant experience or know someone that does please contact us now on 01992 445 710 or email us at admin@lawesgroup.co.uk

To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk