Claims Adjuster US Casualty

Job Title – Claims Adjuster – US Casualty

Contract – Permanent

Salary – Circa £65k

Location – London

Job Title – Claims Adjuster – US Casualty

Location – Working from home as per COVID-19 guidelines until a safe return is possible. Thereafter the position will be based in our London Office.

About the job – Our client are currently seeking an experienced Claims Adjuster/Handler to join their well-established and market leading US Casualty Team to perform claims handling and claims related administration. This position would be ideal for someone, with experience, seeking a new challenge within a dynamic and high performing syndicate.

Key Tasks/Responsibilities:

• Perform claims adjusting in accordance with company’s claims commitment, philosophy and procedures.
• Handle specific class of business, US Casualty (Including Construction Defect) and Energy Casualty, claims for which claims authority has been agreed with the Head of Claims.
• Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met.
• Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow.
• Maintain positive relationships with clients and brokers and third party experts.
• Liaise with underwriters to maintain a valuable flow of information on claims issues and their impact on underwriting and policy interpretation.
• Actively manage loss adjusters and other experts to ensure that claims and expert fees are managed appropriately and in a timely manner.
• Maintain strong communication and advise the head of department on any relevant claims movements/issues/trends.
• Undertake any other claims related and adhoc tasks/projects as required by the business.

Experience:

• Demonstrable claims background within US Casualty & Energy of business is essential.
• Part ACII qualified or working towards ACII.
• Technically sound claims knowledge.
• Working knowledge of London market claims systems (ECF).
• Proficient in Word/Excel and similar applications in order to report on claims information to underwriters and other members of the claims team.
• Team player with a positive and flexible attitude to change and development alongside achieving team objectives.
• Excellent, well-structured written and verbal communication/presentation skills.
• Ability to work effectively and accurately to deliver results against tight deadlines.
• Well-developed analytical and problem solving skills.

For Extra Information on the Company Please Contact:-

London: 0203 411 8430

Email: admin@lawesgroup.co.uk