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    Job Title – Claims Adjuster – US Casualty

    Contract – Permanent

    Salary – Circa £65k

    Location – London


    Job Title – Claims Adjuster – US Casualty


    Location – Working from home as per COVID-19 guidelines until a safe return is possible. Thereafter the position will be based in our London Office.


    About the job – Our client are currently seeking an experienced Claims Adjuster/Handler to join their well-established and market leading US Casualty Team to perform claims handling and claims related administration. This position would be ideal for someone, with experience, seeking a new challenge within a dynamic and high performing syndicate.


    Key Tasks/Responsibilities:

    • Perform claims adjusting in accordance with company’s claims commitment, philosophy and procedures.
    • Handle specific class of business, US Casualty (Including Construction Defect) and Energy Casualty, claims for which claims authority has been agreed with the Head of Claims.
    • Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met.
    • Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow.
    • Maintain positive relationships with clients and brokers and third party experts.
    • Liaise with underwriters to maintain a valuable flow of information on claims issues and their impact on underwriting and policy interpretation.
    • Actively manage loss adjusters and other experts to ensure that claims and expert fees are managed appropriately and in a timely manner.
    • Maintain strong communication and advise the head of department on any relevant claims movements/issues/trends.
    • Undertake any other claims related and adhoc tasks/projects as required by the business.



    • Demonstrable claims background within US Casualty & Energy of business is essential.
    • Part ACII qualified or working towards ACII.
    • Technically sound claims knowledge.
    • Working knowledge of London market claims systems (ECF).
    • Proficient in Word/Excel and similar applications in order to report on claims information to underwriters and other members of the claims team.
    • Team player with a positive and flexible attitude to change and development alongside achieving team objectives.
    • Excellent, well-structured written and verbal communication/presentation skills.
    • Ability to work effectively and accurately to deliver results against tight deadlines.
    • Well-developed analytical and problem solving skills.


    For Extra Information on the Company Please Contact:-

    London: 0203 411 8430

    Email: admin@lawesgroup.co.uk



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