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    • Broking

    Ref:43009

    Job Title – Senior Account Handler
    Contract – Permanent
    Salary – Up to £35,000
    Location – Bedfordshire
    Industry – Insurance Broker (Commercial Insurance Account Handler)

     


    Duties will include, but are not be limited to:

     


    Client Relationship

    • Managing the insurance programmes for a specific portfolio of clients, including the provision of technical analysis and alternative programme design, including re-broking.
    • Providing excellent service to clients at all times, responding to their needs and changes as they arise.
    • Handling queries from clients, brokers, Account Executives and others, where required.

     


    Market/Suppliers Relationship

    • Negotiating placements (including additional policies, renewal and midterm amendments) either in partnership with the Account Executive or direct with the client.
    • Maintaining good market knowledge including keeping up to date with new insurance products/solutions and be able to advise, compare and discuss existing products.

     


    Operational

    • Effectively communicating with other colleagues and providing assistance and cover for them, where required.
    • Ensuring that all files are kept up to date and are easy to access/understand.
    • Continually maintaining and developing own technical, market industry, systems and procedural knowledge as well as sharing with others, ensuring all CPD records are updated on an ongoing basis.
    • Contributing to process and practice improvements.
    • Ensuring compliance with Company and external regulations ie. FCA.
    • Maintaining records and managing the diary system, ensuring that all post and diary activity is completed daily in accordance with company’s performance standards.

     


    Competencies: (Essential)

    • Excellent written and verbal communication, interpersonal and customer interface/relationship skills – ability to establish rapport, credibility and trust with clients and prospects.
    • Competent sales and negotiation skills.
    • Honesty and integrity.
    • Organisation and attention to detail, including ability to prioritise and manage time effectively
    • Drive and self-motivation, for meeting targets (a ‘can do’ approach).
    • The ability to gather and analyse information.
    • Commercial awareness and good business sense and judgement.
    • A good academic background.
    • Knowledge and experience of principal underwriting markets and any delegated authorities.
    • Competent with Microsoft and Acturis applications.

     


    Competencies:

    (Desirable)

    • Dip CII or equivalent

     


    For Extra Information Please Contact:-

    London: 0203 411 8430

    Email: admin@lawesgroup.co.uk

     

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