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    Job Title: Client Advisor

    Location : West Sussex – Haywards Heath

    Job Title : Permanent, full-time

    Salary : up to £30K



    Due to an internal promotion, we are pleased to be recruiting for a Client Advisor to join our clients Team based in Haywards Heath office in Sussex.


    This role focusses solely on servicing our existing clients, maintaining strong relationships and supporting with a range of technical duties from amendments and renewals through to answering queries and identifying any further insurance requirements.


    What can you expect?

    • A varied role in a friendly, fast-paced environment which will require you to effectively manage multiple administrative tasks and responsibilities to a professional standard
    • Providing effective support in the servicing of a portfolio of business
    • Being led by an approachable, friendly and professional leader in a smaller group of 6 people where your progression and career development goals will be encouraged


    What you will be rewarded with?

    • Competitive salaries and comprehensive benefits including a pension scheme that will be hard to beat!
    • 27 days holiday with the option to buy or sell up to 5 days per annum
    • Also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities


    We will count on you to:

    • Manage key client relationships, by means of client communication and market negotiation, within agreed timescales for new and renewal business
    • Monitor renewal list and invite renewal as well as cross-selling products to our existing client base
    • Act as a referral point for the resolution of complex client queries internally and externally
    • Review amendment requests from clients, checking against current information, prepare information comparisons as necessary
    • Assist Client Executives in the day to day servicing of clients


    What you need to have: 

    • Commercial insurance experience and the ability to build and maintain strong Client and Insurer relationships
    • Knowledge of Commercial classes of business to include Liability, Travel and Property Damage
    • Proficiency in Microsoft Office Applications
    • Minimum of GCSE in subjects that include Maths and English


    What makes you stand out?

    • Certificate in Insurance
    • Experience using Acturis


    If you have the relevant experience please do not hesitate to contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk

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