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    Job Title: Private Medical Account Handler
    Location: Brighton
    Type: Permanent
    Salary: GBP20,000-25,000 + Unlimited Commission + Pension amongst other company benefits
    Industry: Industry Broker (Insurance, Personal Lines, Broker, Medical Insurance) 

    Our client, a leading insurance brokerage based in Brighton, is currently looking for a Healthcare / Private Medical Account Handler due to their constant expansion. To effectively manage client needs in a professional and timely manner in order to achieve maximum client retention. Working hours are 9-5 as well as one Saturday a month, with a day given in lieu during the week.


    Renewal of existing policies -manage the renewal process
    To ensure that renewal invitations are prepared and despatched
    Ensure that renewal invitations are followed up regularly to maximise renewal retention
    Setting up of new policies – manage client handover from sales to service
    Dealing with day-to-day queries
    Liaising with clients/brokers
    Producing/checking/issuing documentation to the client/broker
    To process requests for adjustments to policies and to reissue documentation as required
    To ensure that all documentation and information are accurate and issued in a timely manner within service standards

    Skills / Qualities Required:

    Must come from a Healthcare Insurance / Private Medical Insurance background
    Minimum 5 GCSE Grades A to C, including English and Maths
    Fluent in written and spoken business English
    Works well under pressure and ability to adapt and remain flexible in approach
    Drives exceptional customer service
    2-3 years working in a customer service environment

    If you have the relevant experience or know someone that does please contact us now on 0203 727 2320 or email us at alex@lawesgroup.co.uk. 

    Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.

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