Commercial and Corporate Handler – hybrid working role

Job Title – Commercial & Corporate Account Handler
Contract – Permanent
Salary – Circa £35,000
Location -Manchester, flexible working locations
Industry – Insurance

Are you happy to help, ensure clients are well taken care of and professional beyond measure?

We’re seeking expert and knowledgeable Account Handlers. Working in a fast paced and

dynamic environment providing outstanding support to the Account Executives. Servicing your client accounts during the renewals process; admin, presentations, negotiating premiums and managing all paperwork. It’s a varied and busy role, but one that will also broaden your expertise.

Your Role:

• Working in partnership with our Account Executives, to deliver the needs of your clients.
• First class interpersonal skills, dedicated to customer happiness and aware of maximising opportunities are critical to your success.

• Build renewals documents, reports, balancing the mid-term adjustments and crafting new quotes for customers. A high attention to detail is essential when dealing with this much information.
• Ensure client details are recorded accurately and entered onto Acturis quickly; this allows us to keep all client records accurate for audit purposes.
• Provide cover by renewal date to meet your client needs. Being organised, efficient and dedicated to your clients means you handle all of this on their behalf.
• Assist your clients with queries daily, confirm cover with the insurers, process policies and chase up outstanding documentation when required.
• Manage all account queries and credit control matters, highlighting any concerns to account managers on time.
• Prepare underwriting information for presentations to insurers. Design and deliver
• presentations as required
• Follow up on new and existing renewal business quotations

Your Skills, Experience and Qualifications:

• Cert CII qualified, having worked to targets within a regulated, measurable framework and achieved SLA’s.
• Worked in teams servicing both clients and colleagues; with excellent customer service skills
• and the ability to negotiate hard.
• Evidence your strong rapport-building skills and excellent communication skills.
• Risk aware with strong planning and analytical skills
• With attention to detail and dedicated customer service focus, you’re a true asset to the team.
• Eligible to work in the UK

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

If you have the relevant experience or know someone that does please contact us now on 01992 445 710 or email me at admin@lawesgroup.co.uk